Returns
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
All returns must be requested within seven (7) days of the purchase date. All returned items must be completed by the original owner.
Return process
To return an item, please email support@ghostaio.com with information that can identify your order.
Refunds
Please allow at least five (5) days from the receipt of your item to process your return. Refunds may take 1 to 2 billing cycles to appear on your credit card statement, depending on your credit card company.
Exceptions
The following items cannot be returned:
- Proxy Plans
For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.
Questions
If you have any questions concerning our return policy, please contact us at support@ghostaio.com. You can also use the contact page for every official support channel.
Read the privacy policy and the terms of service.