Support
Questions, answered.
Wraith, Phantom, pricing, systems, payment methods, regions and group buys. If the answer is not here, the Ghost AIO support center is one click away.
01 / Wraith
The Wraith suite.
Wraith is the Ghost AIO suite for splash releases and release day setup. These answers cover what is included, platforms, pricing and availability.
Read the full feature listWhat is Wraith?
Wraith is a suite of tools and applications from Ghost AIO built to help members secure releases across supported sites. It includes Splash, Spoof, Convert, Captcha and Tools.
What is included in Wraith?
The full suite, a custom Chrome extension for cart sharing and access to the Wraith community. The Chrome extension is used to share carts and check out after passing splash.
Which systems does Wraith support?
Wraith runs on Windows and macOS.
How much does Wraith cost?
Wraith is listed at $32.99 per month. Membership is currently sold out.
Is Wraith available right now?
No. The live site lists Wraith as sold out. Release and restock news is posted through the official Ghost AIO channels listed on the contact page.
Does Wraith work with other bots?
Yes. The Convert tool imports and converts profiles for the most popular commercial bots, so a profile set can move into Wraith without hours of manual setup.
02 / Phantom
The Phantom engine.
Phantom is the Ghost AIO limit release engine. These answers are preserved from the Phantom release information and cover pricing, updates, sites and access.
View the Phantom pageHow much does Phantom cost?
Phantom is currently listed for $300.00 USD with a 6 month license duration. License keys are granted a 7 day grace period upon expiration to renew their Phantom. Failure to renew will lead to permanent termination of the license keys.
Which payment methods are accepted?
To purchase Phantom, Ghost AIO accepts both credit cards and PayPal.
What operating systems are supported?
Phantom supports Windows (64 bit) and macOS (10.13 and later).
Will I need to pay for updates?
All purchases of Phantom include membership for 180 days. After your license expires you will have to purchase a license extension to continue to use Phantom. Renewals are currently priced at $150 USD. The renewal page covers the 180 day extension.
What sites does Phantom support?
Foot Locker US, EU and Canada, Yeezy Supply, Supreme US and EU, Finish Line, Footaction, Champs Sports, Eastbay, JD Sports US, Dick's Sporting Goods, Adidas, Slam Jam, WellGosh, Best Buy, Shoe Palace and Hibbett Sports. See the retailer directory for official store links.
What countries are supported?
Ghost AIO supports all regions shipped to by the current list of supported retailers. The list is subject to change as more countries are added.
Is there a Discord or Slack for customers?
A Discord is provided to customers upon purchasing Phantom. It is used for support and suggested release help. Access to the Discord is separate from the Phantom purchase, and losing access is not the responsibility of Ghost AIO.
When is Phantom releasing again?
Restocks are random. Announcements are posted on the Ghost AIO Twitter account. Follow the account and turn on post notifications.
Can we do a group buy?
Due to the format of releasing copies, Ghost AIO accepts group buys by application only. Use the group buy page to open the application form.
I missed a drop. How can I get a copy?
Restocks are random. Ghost AIO tries to vary release times to accommodate all regions. Copies are not sold through backdoor channels.
03 / Support
Getting help.
Support is part of the product. The Ghost AIO support center and the member Discord cover setup, licensing and release questions.
Open the support centerWhere do I get support?
The Ghost AIO support center is the main help desk. Members also get a private Discord for support and release help.
How do I contact the team directly?
The contact page lists every official channel, including support, social accounts and the member portal.
Where are the proxies and other Ghost AIO services?
Proxies live at proxies.ghostaio.com. The help desk is at ghost.shoes/l/help.
Where can I read the legal policies?
The privacy policy, terms of service and refund policy are separate pages.
Still stuck
Ask the team.
Support covers orders, licensing, setup and release questions. The contact page lists every official destination.